You can now display your password by entering it when you log in. Very useful to make sure you don't make a mistake, especially if you have a long password with case, numbers and special characters! Read more

We have added keyboard shortcuts to most of the modules in your Administration area. The objective is to simplify the navigation between the different elements of the lists. In the "User management" menu, for example, you can move from one form to the next by using the key combination SHIFT + ↓ (down arrow). Want to go back to the previous record? Simply press SHIFT+ ↑ ... Read more

Stay informed with e-mail activity reports. Set up to 4 email addresses and receive regular email summaries of all activity in your club (users, logins, reservations, payments, etc.). Several frequencies are available: Daily reports Receive a summary of the previous day's activities every morning. Weekly reports Every Monday morning, receive a summary of the past week's... Read more

Previously available in the Administration > Users menu, the Errant Emails module moves to the Dashboard menu and changes to the Email Log to allow you to track all emails sent by your club, not just errors. This way, you can ensure that emailed login credentials, club messages and reservation confirmations are delivered to your club users. Three colored graphs give you a quick overview... Read more

A new Grouped Messages module is now available in the Administration > Users menu. The goal is to group all grouped messages sent "on behalf of the club" in one place. As a bonus, a follow-up of the e-mails has been set up and allows to obtain the percentage of e-mails successfully delivered or having met an error or a blocking. It is also possible to know the opening rate, i.e.... Read more

The BalleJaune service has been adapted and optimized for touch screens for many years. Since the conception of the new version in 2012, we have adopted the "responsive" technique in order to adapt the interface on small screens (mobile) as well as on large ones (tablets, computers). Since then, our goal remains the same: to offer you an optimal browsing experience regardless of the... Read more

The virtual keyboard proposed with the public terminal mode has been updated. It was until now limited to the AZERTY layout in French, it is now also available in QWERTY (English, Spanish) and QWERTZ (German). Some bugs have been fixed under the hood and we have slightly reworked the design for better ergonomics. Among the main changes : the first row of keys and the auxiliary keys... Read more

The club can now set up a different booking time for each day of the week. For example, Monday through Friday slots could be available for booking 7 days in advance while weekend slots would only be available the day before for the next day. Go to the Administration > Users > Subscriptions menu, click on a subscription in the list and then go to the "Authorizations" tab. You... Read more

The "System Hourly Closures" module, accessible from the Administration > Settings menu, allows clubs to close the reservation based on the time on the clock. The most common use is to allow reservations only when the clubhouse is open, for example from 8:00am to 10:00pm. If the user logs in at 6:31am or 11:42pm, he will be able to view the tables but he will have to wait until the... Read more

A new module "Occupancy rate" is available for club managers and administrators. Accessible from the menu Administration > Dashboard, this new module allows you to calculate and analyze the occupancy rate of the different time slots.you can thus see the most occupied slots and possibly take them into account to plan the next season or to allocate specific slots to... Read more

The "Active users" module has a new tab "Reserved slots" which allows you to obtain the ranking of the most active users based on the number of reserved slots. It is still possible to view the ranking "by number of connections" by clicking on the corresponding tab. The "Filters" are still available and it is still possible to define a personalized period to... Read more

When you activate the "Book with partners" option in the subscription configuration, the subscribed users must, after clicking on a free slot, search and select one or more partners on the booking form. If the user has already booked with other users in the past, a section "My regular partners" appears at the top of the list to facilitate the selection of... Read more

Is a user not receiving the e-mails sent by BalleJaune / OpenResa? There are several possible explanations: the e-mail address may be misspelled, the recipient's mail server may not be responding, or the recipient may be refusing the messages. In most cases, BalleJaune receives DSN (Delivery Status Notification) messages providing more information in case of an error. Check out the new... Read more

All emails sent by BalleJaune / OpenResa now contain a footer with a link to "change your preferences" and "disable email notifications".all mails sent by BalleJaune / OpenResa now contain a footer with a link "change your preferences" and "disableemail notifications" allowing the user to disable all or part of their email notifications with a few clicks,... Read more

Users may receive messages from the clubs in which they are registered. These messages are sent via the internal mailbox of BalleJaune and can also be sent by e-mail and/or SMS. Until now, the user did not have the possibility to deactivate the e-mail & SMS sent by the club. We now offer a new option in the My Account > Notifications menu that allows the user to choose whether or not... Read more