Frequently Asked Questions
Step-by-step answers to the most common questions from organization managers: season changeover, practical cases about courts, group lessons and fine-tuned booking rules.
Practical cases
Managing a season
Season changeover from A to Z: preparing the new subscriptions, reassigning users in bulk, resetting credit counters to zero and tidying up accounts.
Practical cases: courts & calendars
Concrete solutions for your courts: hiding a calendar, allowing solo bookings on a practice wall, organising volunteer duty shifts, extending time slots for matches or letting users choose their own times.
Group lessons & training sessions
Organise your group lessons and training sessions: book time slots for the whole year, accommodate large groups, avoid chain cancellations and use labels and annotations wisely.
Fine-tuned booking rules
Go further with subscription settings: quotas by court, reliable guest invitation counters, mandatory complete profiles, controlled cancellations, and free playing time for multi-player bookings.
