Automate Your Messages

Three automations to communicate effortlessly: a message displayed after login, a text added to e-mail notifications, and a birthday message sent on the day itself.

Summary

Display a message after login

Ideal for an announcement no one should miss: the message is displayed full screen as soon as the user logs in.

  1. Go to Administration›Customize›Post-login Message.
  2. Create a message: optional title and free content (formatted text, images).
  3. Choose the target: All Subscriptions (default) or a specific Subscription.
  4. Set the Expiration Date, then click Save.

You can create one message per Subscription. If a specific message exists for a Subscription, it replaces the default message for those subscribers: each person only sees one message.

The message stays visible until the expiry date (included) and stops appearing the next day. Remember to extend the date or create a new message for your following announcements.

The Show all... option concerns long-lasting sessions ("Stay signed in"): the message is displayed again after the chosen period of inactivity, so that Users who never log in again also see it. A display counter on each message tells you how many times it has been viewed.

Add a text to e-mail notifications

  1. Go to Administration›Customize›Message in Notifications.
  2. Enable the context or contexts you want and write a text for each one.
  3. Click Save.

Seven contexts are available, each with its own text: Booking Notification, Cancellation Notification, Message Notification, Login Notification, Sending login credentials, User Suspension and User Reactivation.

Adapt the text to the context: for example "Don't forget to sweep the net and water the Court before you leave" in the Booking notification, or the office contact details in the e-mail sending login credentials.
The suspension and reactivation texts are only sent if you tick the notification option at the time of the operation. Without this box, the User is not informed of anything, and your text remains unused.
Managing Users Day to Day
User management centralises all your organization's records: contact details, login credentials, subscription, credits, notes and trash. It is your entry point for all day-to-day operations.

Automatically send birthday wishes

  1. Go to Administration›Customize›Automatic Birthday Message.
  2. Tick Enable Automatic Sending and personalise the message.
  3. Click Save.

The message is sent by e-mail on each User's birthday. The Variables section lists those you can copy and paste into the text — first name, last name, age, date of birth — with a sample result for each one. A default message is provided to start with, which you can adapt to your Organization's tone.

You can add a gift to the message: Offer booking credits and Offer guest credits add the chosen number of credits to the User's account when the message is sent.

The credits offered can only be used if the corresponding feature (credits or Guest invitations) is enabled in the User's Subscription. Also remember to mention the gift in the message: nothing tells the recipient about it automatically.
Send group messages
Widgets & integration
Updated on 2026년 8월 5일 수요일
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