Validate your cart and track your orders
Check your cart, choose a payment method from those offered by the organization, then track your orders and download your invoices.
Summary
Validate your cart
- Go to My Account›My Cart. If your cart contains at least one item, open your cart from the icon in the main menu.
- Adjust the quantity of each item, or remove it if needed.
- If you have a Promo code, enter it then click Apply: the discount appears in the totals.
- Click Continue to move on to the order page.
Choose your payment method
On the order page, check the billing address and the summary, then choose a payment method. The methods offered depend on the organization:
- Online Payment: immediate payment by bank card through the organization's payment provider.
- On-site Payment: the order is put on hold until you come to the organization's front desk.
- Payment by check: the order is processed when the organization receives your cheque by post, or when you come to its front desk.
- Payment by bank transfer: the order is processed by the organization once the transfer is received; the bank details are displayed.
For a cheque or a bank transfer, be sure to quote the order reference shown on screen: it allows the organization to identify your payment. You can download the purchase order, which states it.
After an online payment, the page shows the status in real time: once the payment is approved, your order is confirmed and the invoice is available with Download the invoice.
If you cancel the online payment, no amount is charged: you can try again or choose another payment method.
Pay in instalments
If the organization offers payment in instalments for your order, the order page asks you how many instalments you want to spread your payment over.
- Choose Cash or an instalment plan: the first instalment is charged immediately.
- The following instalments are detailed in the order's Schedule, with their date and amount. You will receive a notification e-mail for the upcoming instalments.
- To pay an instalment, open the order and click Pay the next installment.
Track your orders and download your documents
- Go to My Account›My Orders.
- Filter by type using the Quote, Orders and Invoices tabs.
- Click a line to open the details: status, amounts, transactions and any outstanding balance.
- Click the button bearing the name of the document — Invoice, Purchase Order or Quote — to download it in PDF format.
The organization can send you a quote: find it in your orders, open it and choose a payment method to accept it.
