Update your information and preferences
Edit your contact details, choose which notifications you receive, change your password, and adjust the visibility of your profile for other club users.
Update your personal information
- Go to My Account›Account Details.
- Open the My Personal Information tab.
- Complete your contact details (e-mail address, postal address, phone numbers, date of birth, etc.), then click Save.
Some fields may be locked by the club. Contact the club if a greyed-out item needs to be corrected.
If the club requests supporting documents (medical certificate, proof of address), you can upload them directly in this same tab in JPEG, PNG, GIF, or PDF format.
Configure your notifications
- Go to My Account›Notifications.
- Choose a channel: the E-mail tab or the Push tab (messages displayed on your device screen).
- Enable or disable each type of notification: login, booking confirmation, reminder before a booking (with a delay to choose), cancellation, messages from the club or from a user, payments, and billing.
Each setting is saved automatically as soon as you change it.
To receive push notifications on your phone, the app must be installed on your home screen.
Change your password and secure your account
- Go to My Account›Security & Password.
- In the Password section, click Edit. Enter your current password, then the new one, and click Save.
- You can also customize your Login ID from this page.
The Connected Devices section lists all your active sessions. Disconnect a single session, or click Disconnect All if you think an unauthorized device is accessing your account.
Adjust your privacy
- Go to My Account›Privacy.
- Choose whether your name and photo appear on the time slots you book with the Display my identity on the calendar option.
- Set Who can book with me? and Who can send me a message?: all club users, a Blacklist of blocked users, a Whitelist of authorized users, or no one.
- In the Club Member Directory section, use Appear in the directory to choose whether other users can find you there and contact you.
- Click Save.
Club managers can always see your identity and photo, regardless of these settings.
Choose your language
The interface is available in more than 30 languages.
Use the language selector displayed at the bottom of the page (flag), then choose your country and language in the window that opens.
Your choice is saved in your account. You can change the language at any time, and your preference will be synchronized across all your devices.